SafeMoon is a leading innovative blockchain tech company serving 2.5 million holders and our community is at the heart of everything we do. We are part of an alternative financial system which enables trading on peer to peer chain networks without the interventions of centralized systems. With multiple successful products and a community driven, fair launched DeFi Token, our mission is to increase economic freedom around the world. 

We are seeking a Change & Release Manager for a brand new role in our organization! This role is integral for facilitating the process required to move software releases into production while coordinating with our various QA, Product Development and Project Management teams to ensure the smooth delivery of software releases with little disruption. As the successful incumbent, you will ultimately be responsible for managing, planning and scheduling software delivery all through the release lifecycle.

Key responsibilities include:

• Oversee and champion release changes into production, through controlled promotion processes or documented support procedures
• Ensure all changes to the live environment, whether hardware, operating system, configuration, or software in nature, are appropriately controlled and delivered effectively in a manner that meets stakeholder requirements and avoids business disruption
• Oversee the day-to-day execution of change management processes and policies; to include architecting and maintaining change and control access board functions within the product SDLC
• Provide leadership, coaching mentoring, support and guidance to the QA team, by coordinating approved change requests and integrating change controls with configuration and release management procedures
• Create, execute, manage and mature IT change and release management processes, encompassing project management, application development, and operational procedures
• Update, maintain and improve quality management system process documents and documentation to ensure continuously appropriate/compliant operation of quality processes
• Manage and mitigate risks and resolve issues regarding release quality and schedule; develop risk mitigation control gates to ensure maximum availability and security of products
• Provide expertise in the design, maintenance, and delivery of training for change and release management, including a strong focus on processes for maintaining communication with other groups.

What do you need to be successful?

• Bachelor's Degree in Computer Science or Engineering or a related technical discipline highly regarded
• Strong technical background in IT management is desirable, with strong process knowledge of systems development lifecycles, program and project management
• Experience in planning and successfully driving delivery of concurrent complex cross-business change projects to achieve business priorities, and planning and executing complex multi technology software releases.
• IT development processes and delivery lifecycles, including all aspects of technical and business testing within SDLC (and CI/CD) environments
• ITSM / ITIL qualifications highly regarded; certified in change management preferred
• Incident, problem, or change workflow automation tool experience; deep familiarity with Atlassian tools and understanding of development networks, staging and production environments
• Ability to clearly and concisely communicate technical information
• Excellent attention to detail
• Organizational, coordination, and multi-tasking experience. Experience with the Agile way of working
• Experience working at a tech company or demonstrated experience in working in complex and fast-paced environments

If this sounds like you, then we want to hear from you! Apply today!